Fire, Water and Mold Restoration 

 
 
 
  Excellent  
    
 Based on 14 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Maura Lynch 
 
April 25, 2024.
 
 
  
New America Restoration is family owned business that combines the personal service of a small company with the professionalism of a national chain. Our home was riddled with mold, in a matter of weeks, the mold was gone, our air was clean, and we could all breathe without getting sick. What distinguishes New America Restoration is the personal touch. Rosa and Terrence are kind, compassionate people. Our house was a bit of a mess, (understatement), and there was no judgment, just help. I wholeheartedly recommend this company.
  
 
  
 
 
 
  
 
 
 Brandon Ward 
 
April 11, 2024.
 
 
  
Disaster struck with a flooded basement! New America Restoration came to the rescue. Professional, knowledgeable, and FAST! They handled everything, from insurance to restoration. My basement looks brand new again. Highly recommend!
  
 
  
 
 
 
  
 
 
 Lauren Mazzoleni 
 
April 11, 2024.
 
 
  
Rosa and Terrence handle their clients with care straight from the beginning, being attentive to their needs and creating a solution that lends to a healthier home environment.
  
 
  
 
 
 
  
 
 
 Jume Akinnagbe 
 
October 22, 2023.
 
 
  
For most of us our home is our biggest investment that houses our loved one and we create a lifetime of memories. So, when disaster strikes and it's suddenly damaged unexpectedly due to flood, fire and so on it often turns our lives upside down. My waterboiler flooded our home basement and damaged many of my personal property. Terrance and his company were there to help pick up the pieces by starting with simple explanations of the process and what next.

His professionalism and dedication to making sure the job he provided us was top notch was impressive and outstanding. I especially appreciated once he learned that we have respiratory compromised 9-year-old Terrance above what was required of him to make sure no mold nor other contamination will filter through our home air by various steps he took to remove damaged and contained property.

Terrance is a hard worker who is committed to integrity, honesty and strong commitment to treating the family he is helping like his own family. He ensured that my home was safe from mold and sprouts that might filter through our HVAC having dehumidification in our basement and first floor. He quickly poured solvent on the water damaged areas to minimize mold cultivating.

I can see how the values of devotion to others, mission completeness and excellence gained in the USA Military still are with him in how he carries out his work to the public.
Those values he still holds dear, and it shows in his work and the outcome of extraordinary excellent service.  I have never received such great customer service; I highly recommended him.
  
 
  
 
 
 
  
 
 
 Matt Duncan 
 
July 31, 2023.
 
 
  
Terrence and Rosa are always attentive to my client's needs and go above and beyond for their customers. If it's damage due to water, mold, fire or a biohazard issue, please contact this local Family owned business and rest assured you will be taken care of !
  
 
  
 
 
 
  
 
 
 Alexandra Romero 
 
June 30, 2023.
 
 
  
I have been working with Rosa on an ongoing home project. She is patient and has communicated with me every step of the way, and I never felt that she was trying to push me to get any services that I didn't need. She continues to have my and my family's needs in mind. If you need mold cleanup or any of their services, I highly recommend you give Rosa a call.
  
 
  
 
 
 
  
 
 
 Jonathan Ger - Ripple Coaching & Consulting 
 
May 28, 2023.
 
 
  
My friend's house almost burned to the ground. She and her family were in shock, had lost so much and had no idea what to do next. They were taken advantage of by people/companies that saw an opportunity rather than having empathy for their situation. When Rosa and Terrence got involved, everything changed. Our friend felt cared for & she felt like she was in the hands of professionals. Rosa and Terrence took care of the "people" before they even thought about the mess. My friend told me that she felt like she was in the hands of angels (when it happened she felt like many were vultures). New America Restoration isn't just a company, they're caring, concerned professionals whose work is exemplary, but their human touch is next level! We will always feel indebted to these amazing businesspeople!
  
 
  
 
 
 
  
 
 
 Allyson Ger 
 
May 27, 2023.
 
 
  
This company really cares about their customers and keeping them healthy. The service is professional. They are available 24-hours and they do wonderful work.
  
 
  
 
 
 
  
 
 
 Marcus St. Ledger 
 
May 18, 2023.
 
 
  
Rosa and Terrence are a pleasure to work with. They are a small family owned company with an attention to detail like no other. Dealing with the large competitors you are treated like a number on a ticket. Rosa and Terrence are personable and professional. I will continue to recommend them to anyone who needs their services.
  
 
  
 
 
 
  
 
 
 Andrea Copeland 
 
May 15, 2023.
 
 
  
New America Restoration services are awesome! I have used them with my previous home and now with my new home I called Terrence right away and he was right there. Definitely 5 sstars 🌟 service. Thank you and your Team;)